Question 18GS2GS2

Technology serves as the catalyst for reshaping the traditional contours of bureaucracy, propelling it to become more citizen-centric, transparent, and democratic. Explain and also examine how the integration of technology can expedite governmental effectiveness at modernizing the civil service.

Main Body

Technology can revolutionize governance in the age of 4th Industrial Revolution & increasing penetration of the digital world. Civil service can use technology as a talisman for enhanced competency. Technology for Broadened Officing: (1) Better targeting of beneficiaries through use of geotaging by SAMITVA scheme (2) Reduced gross loopholes dive to digital ability to reduce errors (3) Reduced leakage as a result of direct benefit transfer through bank account details. (4) Quicker implementation of projects through oversight eg using drones. Technology for Broadened Officing: (1) use of digital grievance redressal mechanisms eg CPGRAMs (2) Portals used to display speed and progress of legislation eg e-Gram Swaraj (3) use of CCTV camera for fingerprint authentication to ensure homeowel working condition.

Better hacking and end-to-end seeing eg blockchain technology used for service delivery. Technology for Broadened Officing: (1) use of digital governance redressal mechanisms eg CPGRAMs (2) Portals used to display speed and progress of legislation eg e-Gram Swaraj (3) use of CCTV camera for fingerprint authentication to ensure homeowel working condition. Technology for Citizen-Centric Governance: (1) Needs-based approach to governance will cater to individual needs of the population eg online application for assistance for old age/PWD/other benefits.

Better penetration and networking of services to deliver to doorstep through digital networking. Finally, technical training can ensure that civil servants are well versed with technological advances and can use them for generative. Thus technology has the potential to upgrade service delivery and service quality in the nation.

— Srishti Mishra · AIR 95

244 words1 paragraphs

Conclusion

Technology has the potential to upgrade service delivery and service quality in the nation.

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Topper

Srishti Mishra

AIR 952023

Subject & Paper

GS2GS2

Topic

Government Policies and Interventions - Design, Implementation and Issues

Government Schemes and Policies

Writing Stats

258

Total words

Paragraphs

analytical

Tone

Linked PYQ

As a senior officer in the Ministry, you have access to important policy decisions and upcoming big announcements such as road construction projects before they are notified in the public domain. The Ministry is about to announce a mega road project for which the drawings are already in place. Sufficient care was taken by the planners to make use of the government land with the minimum land acquisition from private parties. The compensation rate for private parties was also finalized as per government rules. Care was also taken to minimize deforestation. Once the project is announced, it is expected that there will be a huge spurt in real estate prices in and around that area. Meanwhile, the Minister concerned insists that you realign the road in such a way that it comes closer to his 20-acre farmhouse. He also suggests that he would facilitate the purchase of a big plot of land in your wife’s name at the prevailing rate which is very nominal, in and around the proposed mega road project. He also tries to convince you by saying that there is no harm in it as he is buying the land legally. He even promises to supplement your savings in case you do not have sufficient funds to buy the land. However, by the act of realignment, a lot of agricultural lands has to be acquired, thereby causing a considerable financial burden on the government, and also the displacement of the farmers. As if this is not enough, it will involve cutting down of a large number of trees denuding the area of its green cover. Faced with this situation, what will you do? Critically examine various conflicts of interest and explain what your responsibilities are as a public servant.

20M2018Critically examine