Human values emphasise the humane aspects of public servants, whereas public service values focus on the transparency and effectiveness of service delivery. Do you think these value systems conflict with or complement each other? Justify your perspective with relevant examples.
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Public services require wide variety of Values, including Human values and public service values, for effective service delivery. Conflicting value systems: (1) Human values calls for empathy & compassion, while Public service values calls for OBJECTIVITY. → Can lead to dilemma of fluidity vs Rigidity. (2) Human values would aspire for a healthy & clear relation with everyone while public service value calls for Impartiality and Non-partisanship. ⚠️ Human value will direct your to accept invitation of politician of politician, while public service value ⚠️ Human value will direct you to accept invitation of politician, while public service value will direct you to refrain. Complementary each other (1) Human value will direct your to accept invitation of politician, while public service value will direct you to refrain. Madhya Marga of Buddha is the way to go in dealing with personal interest/life and Public Duty.
— Ketan Shukla
Ketan Shukla
Role of Civil Services in a Democracy
Human values and public service values
Relationship between human and public service values
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